General terms and conditions of business
1. Scope,
The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contracting party,
Conclusion of contract, correction options The purchase contract is concluded with Leas Kreativkeller. By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in the shopping cart by clicking on the order button. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language,
Storage of the contract text The language(s) available for concluding the contract: German We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.
4. Delivery conditions,
Shipping costs Shipping costs may apply in addition to the prices stated. You can find more detailed information on any shipping costs in the offers. Delivery options We send the products to the delivery address specified during the ordering process. We only deliver by post. You can also collect the goods yourself. We do not deliver to packing stations.
5. Payment,
The following payment methods are generally available in our shop. Advance payment If you select advance payment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment. Cash on collection You pay the invoice amount in cash on collection. Credit card You enter your credit card details during the ordering process. Your card will be charged immediately after you place your order. PayPal, PayPal Express In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, identify yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after you place your order. You will receive further information during the ordering process. PayPal can offer registered PayPal customers selected according to its own criteria other payment methods in their customer account. However, we have no influence on the offering of these methods; other individually offered payment methods affect your legal relationship with PayPal. You can find further information about this in your PayPal account.
6. Warranty and guarantees
6.1 Liability for defects The statutory liability for defects applies.
6.2 Warranties and customer service Information on any additional warranties that may apply and their exact terms and conditions can be found on the product and on special information pages in the online store.
7. Dispute resolution The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
Terms and conditions created with Trusted Shops legal texts